Emma Parnell-Klabo is the Director of Enterprise Compliance Training and Professional Development for Capital One. In her capacity as Director of Corporate Compliance Training and Professional Development, she manages the company’s Enterprise Compliance Training Program designed to ensure Capital One’s compliance with the laws, regulations, and regulatory guidance governing the banking industry. Emma holds professional certification in Design Thinking, Lean Six Sigma, and Agile Scrum (CSM, CSPO)