Keynote

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Erica Dhawan

Erica Dhawan

Author, Digital Body Language

Erica Dhawan is the Founder & CEO of Cotential, a global organization that helps companies, leaders, and managers leverage 21st century collaboration skills and behaviors to improve game changing performance. She is the co-author of the bestselling book Get Big Things Done: The Power of Connectional Intelligence, named #1 on What Corporate America is Reading. Dhawan was named by Thinkers50 as “The Oprah of Management Ideas” and featured as one of the emerging management thinkers most likely to shape the future of business. She hosts the award-winning podcast ‘Masters of Leadership.’ Erica speaks on global stages ranging from the World Economic Forum at Davos and TED to companies such as Coca-Cola, Fedex, Goldman Sachs, Walmart, SAP, and Cisco. Erica writes for Harvard Business Review, Forbes, Fast Company and the Huffington Post. Erica also serves as a board member to Lufthansa Innovation Hub. Previously, she worked at Lehman Brothers and Barclays Capital. She has a MPA from Harvard University, a MBA from MIT Sloan, and a BS in Economics from The Wharton School.

Collaborate Faster and Further Together

Learn the new commonsense rules of effective communication on digital teams across business silos, levels, backgrounds, and regions.

We all leave a digital impression on each other. If someone doesn’t text back for hours or even days, do you think they are being rude? Is using an emoji or “lol” unprofessional or creating a human connection with your team? What impression does your boss, team, or colleague think of that kind of behavior? Whether your team works on separate floors, buildings, or countries, they have to connect online to collaborate. These new misunderstandings are happening all day, every day. They’re reducing your employee engagement, morale, and team performance each time.

During this keynote session led by collaboration expert Erica Dhawan, you will learn new rules and nuances of digital body language and the new requirement to innovate faster and further together.

Learning Outcomes:

  • Understand your collaboration style and what digital body language signals you are broadcasting (even if you don’t intend to).
  • Create cultures of maniacal clarity in email, phone, IM, text, video mediums, and live meetings in the new normal.
  • Develop a collaboration strategy to create the highest performing teams and relationships.