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2023 Agenda

TK 2024 Title Hero


Set Up a Chatbot as a Learner Concierge

Feb 06, 2023
Collaborative and Social Learning
Long gone are the days where corporate learning happens in a single place, either in designated corporate classrooms or even on a single online platform. Learning content is diverse and dynamic in our ever-evolving workplace. This unique challenge of focusing as much on organizing learning content as developing curriculum has an exciting solution: a chatbot that can serve as a learner concierge. This session presents an easy-to-follow playbook on how to create a concierge chatbot to help learners find resources, determine learning priorities, and encourage them to follow an individualized learning journey. This concierge chatbot should be easily accessible via a corporate workplace platform (such as Microsoft Teams).
Vincent Han, CEO and Founder - Mobile Coach

Application on the Job 1

Explore how a chatbot can be set up as a concierge to help learners navigate your organization’s learning content.

Application on the Job 2

Learn the ins and outs of setting up a chatbot on your workplace collaboration platform.

Application on the Job 3

Create a chatbot design that identifies the key features for your learning concierge chatbot.

Target Audience


Session Type